Customer Sales Associate at SM Gensan Department Store

Vision Express Philippines; General Santos; On-site; PHP 167,000 - 279,000; Full time

Job summary

Vision Express Philippines is seeking a customer-focused sales associate to guide customers in choosing eyewear and to support daily store operations. You will assist with frame and lens options and help meet sales targets while ensuring a positive shopping experience.

In this role you will work with eyewear fittings, frame adjustments, and after-sales concerns, while maintaining displays and assisting with inventory. Mall-based store environment and weekend shifts are expected.

Qualifications

• Willing to be assigned to SM Gensan (Department Store).
• At least Senior High School graduate or college level.
• 6+ months of sales/retail experience; background in selling, cashiering, or customer service; fashion lifestyle store experience is a plus.

Responsibilities

• Assist customers in choosing frames, sunglasses, and lenses.
• Explain lens types, coatings, and product features.
• Achieve sales targets through various sales strategies and quality service.
• Support eyewear fitting, adjustments, and after-sales concerns.
• Maintain store displays and assist with inventory.

Skills

Customer service

Retail sales

Customer engagement

Education

Senior High School or college level

Job description

About the Role

You will help customers find the right eyewear by providing product guidance, assisting with frame and lens options, and supporting overall store operations. This role combines customer service, retail sales, and optical product knowledge.

Key responsibilities

• Assist customers in choosing frames, sunglasses, and lenses.
• Explain lens types, coatings, and product features.
• Achieve sales targets through different sales strategies and quality service.
• Support eyewear fitting, adjustments, and after-sales concerns.
• Maintain store displays and assist with inventory.

Qualifications

• Candidate must be willing to be assigned to SM Gensan (Department Store).
• At least Senior High School graduate or College level.
• With at least 6 months of sales or retail experience, including background in selling, cashiering, or customer service; experience in lifestyle or fashion-related stores is an advantage.
• Friendly, confident, and customer-focused; able to engage customers, recommend products, and create a positive store experience.
• Willing to learn basic optical product knowledge (training provided), including frames, lenses, coatings, and eyewear care.
• Willing to work shifting schedules, weekends, and holidays, in line with mall operating hours.
• Open to assignment in different store locations based on operational requirements.