Customer Operations Support Student Intern

Xerox; Cebu City; On-site; PHP 89,000 - 134,000; Full time

Job summary

Xerox is seeking a Customer Operations Support Student Intern in Cebu City to assist the team with administrative, operational and data management tasks. You will gain hands-on exposure to customer operations processes, business systems, reporting and cross-functional collaboration within a corporate environment.

Ideal candidates are currently enrolled in a related bachelor’s program and proficient in Microsoft Office.

Qualifications

• Currently enrolled in a related bachelor’s program and eligible for internship.
• Proficient in Microsoft Office applications, especially Excel, Word and PowerPoint.
• Strong detail orientation and organizational skills.
• Capable of clear written and verbal communication.
• Ability to handle confidential information professionally.
• Willing to learn and work in a fast-paced environment.
• Able to work independently and with others as a team.

Responsibilities

• Monitor and update customer-related records and databases.
• Assist in processing customer requests, inquiries and documentation.
• Prepare and maintain operational reports, trackers and spreadsheets.
• Coordinate with internal teams to ensure timely completion of activities.
• Perform data entry, validation and basic analysis for data accuracy.
• Assist in generating routine reports and presentations for management.
• Support documentation, filing and organization of records.
• Participate in process improvement initiatives and suggest efficiencies.
• Attend team meetings and training sessions as required.
• Perform other administrative tasks as assigned.

Skills

Analytical thinking

Problem solving

Customer service

Time management

Multitasking

Adaptability

Communication skills

Teamwork

Attention to detail

Education

Bachelor's degree student in Business Administration

Management Accounting

Industrial Engineering

Information Technology

Computer Science

Marketing

Communications

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Job Description:

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. www.xerox.com

Internship Overview

The Customer Operations Support Student Intern will assist the Customer Operations team in providing administrative, operational, and data management support to ensure efficient customer service and business operations. This role offers students hands‑on exposure to customer operations processes, business systems, reporting, and cross-functional collaboration within a corporate environment.

Key Responsibilities

• Assist in monitoring and updating customer-related records and databases.
• Support the team in processing customer requests, inquiries, and documentation.
• Prepare and maintain operational reports, trackers, and spreadsheets.
• Help coordinate with internal teams to ensure timely completion of customer-related activities.
• Perform data entry, validation, and basic analysis to maintain data accuracy.
• Assist in generating routine reports and presentations for management review.
• Support documentation, filing, and organization of operational records.
• Participate in process improvement initiatives and recommend efficiencies where applicable.
• Attend team meetings and training sessions as required.
• Perform other administrative and operational support tasks assigned by the supervisor.

Qualifications

• Currently enrolled in a Bachelors degree program such as Business Administration, Management Accounting, Industrial Engineering, Information Technology, Computer Science, Marketing, Communications, or related fields.
• Must be eligible to complete internship/OJT requirements as prescribed by the school.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to handle confidential information with professionalism.
• Willing to learn and work in a fast-paced environment.
• Able to work independently and collaboratively within a team.

Preferred Competencies

• Analytical and problem-solving skills.
• Customer service orientation.
• Basic reporting and data management skills.
• Time management and multitasking ability.
• Adaptability and willingness to learn new systems and processes.

Learning Opportunities

• Exposure to customer operations and business processes.
• Experience in corporate reporting and data management.
• Development of professional communication and stakeholder management skills.
• Opportunity to work with cross-functional teams and business systems.

General Information

• City: Cebu City
• State/Province: Central Visayas (Region VII)
• Country: Philippines
• Date: Monday, July 27, 2026
• Working time: Full-time
• Ref#: 20040034
• Job Level: Individual Contributor
• Job Type: Internship
• Seniority Level: Internship