Customer Operations Intern: Data, Reporting & Support

Xerox; Cebu City; On-site; PHP 89,000 - 134,000; Full time

Job summary

Xerox is seeking a Customer Operations Support Student Intern in Cebu City to assist the team with administrative, operational and data management tasks. You will gain hands-on exposure to customer operations processes, business systems, reporting and cross-functional collaboration within a corporate environment.

Ideal candidates are currently enrolled in a related bachelor’s program and proficient in Microsoft Office.

Qualifications

• Currently enrolled in a related bachelor’s program and eligible for internship.
• Proficient in Microsoft Office applications, especially Excel, Word and PowerPoint.
• Strong detail orientation and organizational skills.
• Capable of clear written and verbal communication.
• Ability to handle confidential information professionally.
• Willing to learn and work in a fast-paced environment.
• Able to work independently and with others as a team.

Responsibilities

• Monitor and update customer-related records and databases.
• Assist in processing customer requests, inquiries and documentation.
• Prepare and maintain operational reports, trackers and spreadsheets.
• Coordinate with internal teams to ensure timely completion of activities.
• Perform data entry, validation and basic analysis for data accuracy.
• Assist in generating routine reports and presentations for management.
• Support documentation, filing and organization of records.
• Participate in process improvement initiatives and suggest efficiencies.
• Attend team meetings and training sessions as required.
• Perform other administrative tasks as assigned.

Skills

Analytical thinking

Problem solving

Customer service

Time management

Multitasking

Adaptability

Communication skills

Teamwork

Attention to detail

Education

Bachelor's degree student in Business Administration

Management Accounting

Industrial Engineering

Information Technology

Computer Science

Marketing

Communications

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Xerox is seeking a Customer Operations Support Student Intern in Cebu City to assist the team with administrative, operational and data management tasks. You will gain hands-on exposure to customer operations processes, business systems, reporting and cross-functional collaboration within a corporate environment.

Ideal candidates are currently enrolled in a related bachelor’s program and proficient in Microsoft Office.