Customer Expert - Automotive Account | TP Rockwell | Earn up to Php 25K monthly

Teleperformance

Pasig

On-site

PHP 244,000 - 292,000

Full time

3 days ago

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Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance Philippines in Pasig is hiring for an automotive customer service specialist. You will handle inquiries about vehicle products, features, maintenance, warranty, repairs, billing, and service bookings, providing accurate information and resolving issues with care.

The role requires at least 6 months of call center experience, a High School or Senior High School diploma, and willingness to work onsite.

Qualifications

At least 6 months call center experience.
Willing to work onsite.
Onsite work requirement at Pasig, Metro Manila.

Responsibilities

Handle customer inquiries related to automotive products, vehicle features, maintenance services, warranty coverage, repairs, billing, and service appointments.
Provide accurate information about vehicle specifications and assist with service bookings and warranty claims.
Address customer concerns and troubleshoot vehicle-related issues while maintaining accurate records and delivering excellent service.

Skills

Call center experience

Education

High School / Senior High School

Job description

Job Description:

Handle customer inquiries related to automotive products, vehicle features, maintenance services, warranty coverage, repairs, billing, and service appointments. Provide accurate information about vehicle specifications, assist with service bookings and warranty claims, address customer concerns, and troubleshoot vehicle-related issues. Ensure timely resolutions, maintain accurate customer records, and deliver excellent customer service while meeting quality and performance standards.

Qualification