Customer Expert - Retail Account | TP Molino | Earn up to PHP24K monthly

Teleperformance; Bacoor; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

PHP 24K monthly

HMO

Career growth

Fun work environment

Job summary

Teleperformance in the Philippines (Cavite, Bacoor) is hiring Customer Experts to deliver world-class care, handle technical support, and provide digital solutions for global brands.

You will assist customers via phone, chat, or email, troubleshoot issues, document interactions, and strive to meet quality and productivity goals in a on-site workplace.

Qualifications

• Graduate of at least High School or Senior High School.
• No call center experience required.
• Amenable to work on site.

Responsibilities

• Assist customers with account, billing, subscription, and technical concerns.
• Troubleshoot streaming, login, app, device, and connectivity issues.
• Provide clear, professional, and empathetic support through phone, chat, or email.
• Document customer interactions and escalate complex issues when necessary.
• Maintain customer satisfaction while meeting quality and productivity goals.

Education

High School / Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Assisted customers with account, billing, subscription, and technical concerns.

Troubleshot streaming, login, app, device, and connectivity issues.

Provided clear, professional, and empathetic support through phone, chat, or email.

Documented customer interactions and escalated complex issues when necessary.

Maintained customer satisfaction while meeting quality and productivity goals.

Qualifications:

• Graduate of at least High School or Senior High School
• No call center experience required
• Amenable to work on site

Benefits:

• Earn up to PHP24K monthly
• HMO
• Career growth opportunities
• Fun and inclusive work environment