Customer Expert - Telco Account | TP McKinley | Earn up to Php 29K monthly

Teleperformance

Taguig

On-site

PHP 295,000 - 353,000

Full time

2 days ago

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Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance Philippines is hiring customer service specialists to handle mobile, internet, and telecom inquiries, including billing, service requests, and connectivity issues. You will troubleshoot and resolve problems with clear communication and timely updates.

Join a supportive, on-site team with opportunities for growth, HMO benefits, and a friendly work environment.

Qualifications

At least 6 months telco call center experience.
At least High School (old curriculum) or Senior High School Graduate.
Willing to work onsite.

Responsibilities

Handle customer inquiries about mobile, internet, and telecommunications services, including billing, account concerns, service requests, and connectivity issues.
Troubleshoot technical problems, provide accurate information, recommend appropriate solutions and ensure timely resolution.

Skills

Telco call center experience

Education

High School diploma or Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

Handle customer inquiries about mobile, internet, and telecommunications services, including billing, account concerns, service requests, and connectivity issues. Troubleshoot technical problems, provide accurate information, recommend appropriate solutions, and ensure a seamless customer experience through effective communication and timely resolution.

Qualification: