Customer Expert - Mandarin Account | TP Rockwell - Earn up to PHP 75K monthly

Teleperformance; Pasig; On-site; PHP 502,000 - 837,000; Full time

Benefits offered by this job

Career growth opportunities

Inclusive work environment

Fun and engaging team culture

Job summary

Teleperformance Philippines in Pasig is seeking a Mandarin-speaking Customer Service Representative to assist customers in Mandarin and English with inquiries and concerns. This onsite role delivers top-notch service for global brands and builds strong customer relationships.

The ideal candidate writes Chinese characters, has at least 6 months in a Mandarin contact center, and is ready to work onsite in a dynamic, inclusive environment that fosters growth and teamwork.

Qualifications

• Fluent in Mandarin and English and can write in Chinese characters.
• At least 6 months call center or customer support Mandarin related experience
• Willing to work onsite

Responsibilities

• Assist customers with inquiries and address concerns in Mandarin and English.
• Provide excellent customer service and maintain a positive customer experience.

Skills

Mandarin language

English language

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• As a Mandarin-Speaking Customer Service Representative, you will assist customers with their inquiries, address concerns, and provide excellent customer service in both Mandarin and English. The role requires strong communication and problem-solving skills, the ability to handle customer concerns professionally, and a commitment to delivering a positive customer experience.

Qualification:

• Fluent in both Mandarin and English language and can write in Chinese characters
• At least 6 months call center or customer support Mandarin related experience
• Willing to work onsite

Benefits:

• Earn up to PHP 75,000 monthly*
• Career growth opportunities
• Fun and inclusive work environment