Customer Expert - Insurance Account | TP Rockwell | Get up to Php 25K SOB

Teleperformance; Pasig; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Benefits dieser Stelle

Sign-On Bonus PHP 25,000

HMO

Career growth opportunities

Fun and inclusive work environment

Zusammenfassung

Teleperformance is hiring a Customer Expert to assist policyholders with insurance inquiries, claims, coverage, and account concerns at our Ortigas site in Pasig.

You will explain benefits, process requests, maintain customer records, and uphold quality and professionalism in every interaction, with growth opportunities.

Join a supportive, inclusive team with onboarding, performance feedback, and opportunities to advance within the insurance account.

Qualifikationen

• Minimum 12 months experience in an insurance call center.
• High School diploma or Senior High School graduate.
• Willing to work onsite at Ortigas, Pasig.

Aufgaben

• Assist policyholders with insurance inquiries, claims, coverage, and billing.
• Provide accurate information and explain benefits and processes.
• Maintain accurate customer records and meet quality standards.

Kenntnisse

Insurance call center experience

Ausbildung

Senior High School Graduate

Jobbeschreibung

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• Join TP and build your career in an Insurance Account! As a Customer Expert, you’ll assist policyholders with insurance-related inquiries, claims, coverage, billing, policy updates, and account concerns. You’ll provide accurate information, explain insurance benefits and processes, resolve customer concerns, and ensure every interaction is handled with professionalism and empathy. You’ll also maintain accurate customer records while meeting quality and performance standards.

Qualification:

• At least 12 months insurance call center experience

• At least High School (old curriculum) or Senior High School Graduate

• Willing to work onsite

Benefits:

• Get upto Php 25,000 Sign-On Bonus*

• HMO

• Career growth opportunities

• Fun and inclusive work environment

2nd Floor, Tower 2, Rockwell Business Center, Ortigas Avenue, Barangay Ugong, Pasig City

*Terms and Conditions Apply!