Customer Experience Specialist

Miranda HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Health Insurance

Job Training

Job summary

A customer service provider in Pasig is seeking individuals to deliver exceptional customer services through various communication channels. The role involves assisting clients with inquiries, maintaining records, and ensuring a high standard of service. Candidates need to have a High School Diploma, strong English skills, and be a team player. This is an on-site position, offering opportunities for professional development and employee recognition.

Qualifications

• Must possess a High School Diploma or equivalent.
• 0–2 years of experience required.
• Strong English proficiency is essential for this role.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a high standard of service delivery.
• Resolve customer issues promptly and effectively.

Skills

Strong English language proficiency

Excellent customer service skills

Effective communication and interpersonal skills

Team player with strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

A customer service provider in Pasig is seeking individuals to deliver exceptional customer services through various communication channels. The role involves assisting clients with inquiries, maintaining records, and ensuring a high standard of service. Candidates need to have a High School Diploma, strong English skills, and be a team player. This is an on-site position, offering opportunities for professional development and employee recognition.