CUSTOMER EXPERIENCE AMBASSADOR

Globe Telecom, Inc.; Tacloban; On-site; PHP 201,000 - 335,000; Full time

Job summary

Globe Telecom, Inc. is the leading Telecommunications company in the Philippines, dedicated to enriching lives through a globe of good.

Globe aims to create wonderful experiences for people as they access cellular, broadband, and mobile data services while focusing on digital lifestyle offerings across multiple screens and devices. The role involves managing Globe kiosks daily operations, promoting digital channels, overseeing inventory, and driving sales targets.

Responsibilities

• Manages the day-to-day operations of the Globe kiosks from the promotion of digital channels, management of inventory and accomplishment of Sales targets.
• Educates customer and lead their assisted digital journey.
• Engages new & existing customers with Globe products and services.

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Manages the day-to-day operations of the Globe kiosks from the promotion of digital channels, management of inventory and accomplishment of Sales targets. Educates customer and lead their assisted digital journey. Engages new & existing customers with Globe products and services. Customer Service, Digital, Sales Experience, and Inventory Management

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.