Customer Experience Ambassador

Globe Group; Legazpi; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Globe is seeking a enthusiastic sales and customer service professional to join our team in Legazpi. You will deliver superior customer experiences while pursuing sales targets across Globe products and services.

Responsibilities include attending to customer needs, handling inventory, cashiering using CRM and POS, processing transactions and daily collections, and supporting campaigns through digital and offline channels. Equal opportunity employer.

Qualifications

• Experience in delivering customer service and meeting sales goals.
• Ability to handle cashiering and transactions accurately.
• Familiarity with using CRM and POS systems for processing sales and payments.

Responsibilities

• Attends to sales and service needs of the customer.
• Process inventory management and cashiering using CRM and POS systems.
• Process quality sales and services applications and handles transactions in the system.
• Processes cashiering transactions, payments for bills, services, purchases and daily collections report.
• Help promotes and campaign for Globe products and services through digital and offline means.

Skills

Customer service

Sales targets

Cashiering

Digital campaigns

Tools

CRM systems

POS systems

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Delivers superior customer experience and engages new & existing customers with Globe products and services and accomplishment of sales targets.

• 1. Attends to sales and service needs of the customer
• 2. Process inventory management and cashiering using CRM and POS systems
• 3. Process quality sales and services applications and handles transactions in the system
• 4. Processes cashiering transactions, payment for bills, services, purchases and facilitates daily collections report
• 5. Help promotes and campaign for company products and services through digital and offline means.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.