Customer Experience Ambassador

Globe Telecom; Legazpi; On-site; PHP 200,880 - 290,160; Full time

Job summary

Globe Telecom in Legazpi, Philippines, is seeking a results-driven Sales and Service Associate to deliver outstanding customer experiences, promote Globe products, and help achieve sales targets.

You will attend to customer needs, process transactions in CRM/POS, manage inventory, and support daily collections reports while promoting digital and offline campaigns. Globe promotes equal opportunity and an inclusive workplace.

Qualifications

• Attends to sales and service needs of the customer.
• Proficient use of CRM and POS systems for transactions.
• Handles daily sales activities and customer interactions.
• Supports daily collections and reporting processes.

Responsibilities

• Delivers superior customer experience and engages new & existing customers with Globe products and services and accomplishment of sales targets.
• Attends to sales and service needs of the customer.
• Process inventory management and cashiering using CRM and POS systems.
• Processes cashiering transactions, payment for bills, services, purchases and facilitates daily collections report.
• Helps promotes and campaigns for company products and services through digital and offline means.

Skills

Customer service

Sales

Communication

Tools

CRM

POS systems

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Delivers superior customer experience and engages new & existing customers with Globe products and services and accomplishment of sales targets.

• Attends to sales and service needs of the customer
• Process inventory management and cashiering using CRM and POS systems
• Process quality sales and services applications and handles transactions in the system
• Processes cashiering transactions, payment for bills, services, purchases and facilitates daily collections report
• Help promotes and campaign for company products and services through digital and offline means.

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.