Customer Development Group Manager

Colgate; Taguig; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Colgate-Palmolive is seeking a Customer Development Group Manager in the Philippines. The role focuses on identifying opportunities in customers, developing strategic plans to improve coverage and distribution, and leading Customer Development Managers to drive growth and close gaps.

The position requires strong analytics, cross-functional collaboration, and the ability to manage GTN targets while delivering on financial objectives.

Qualifications

• Bachelor's degree in business or related field.
• Minimum 7 years in customer development or field sales with a track record of excellence.
• Experience in shopper development or in-store management is a plus.
• Strong results orientation and ability to drive GTN targets.

Responsibilities

• Lead in-building and updating annual and mid-year consensus numbers for CBP.
• Analyze sell-in and sell-out data to identify opportunities.
• Ensure 5Ps execution and ATTA compliance across districts.
• Manage P&L and GTN targets for assigned customers.
• Plan, forecast, and ensure timely delivery with logistics teams.
• Build and maintain relationships with customers through regular engagements.
• Lead business reviews and implement shopper activities with ROI analyses.
• Coach and develop direct reports to improve productivity and performance.

Skills

Customer Development

Field Sales

Data analysis

Leadership

Relationship building

Education

Bachelor's Degree in Business

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title: Customer Development Group Manager

Travel Required?: Travel - 75% of time or more

Posting Start Date: 9/7/26

Remote

No Relocation Assistance Offered

Job Number#175996 - Taguig, National Capital Region (NCR), Philippines

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Role Summary/Purpose :

The Customer Development Group Manager is responsible for identifying opportunities in the customers and developing plans and programs to improve coverage and distribution for review and approval of the Team Leader and Customer Development Director. He/she is responsible for building Customer Plans and leading the Customer Development Managers in identifying key opportunities, growth drivers and business priorities to achieve business goals and close potential gaps.

Responsibilities:

Takes the lead role in all customers in the assigned district in building, updating and adjusting annual and mid-year consensus numbers in CBP.

Prepares and analyzes reports and takes ownership of data analytics for customers handled analyzing both sell-in and sell-out data to identify and address opportunities.

Ensures correct 5Ps execution in the entire district with proper supervision, and ATTA compliance

Ensures each customer P&L in the assigned area is in line with the company's financial objectives

Manages Gross-to-net by tracking in monthly CBP to ensure GTN targets are achieved.

Works with Customer Service & Logistics to plan, analyze, forecast and ensure on time and complete delivery of products to customers

Maintains good working relationships with customers through regular calls and meaningful engagements via weekly meetings, Business Reviews and Top to Tops.

Conducts regular business reviews with Customers and follow- up on sales activity, LT’s, new products listing, customer service levels, receivables, ATTA enhancements, etc.

Ensures successful implementation of approved customer specific shopper activities and provides updates on implementation for the assigned district and post completion of customer specific shopper activity, provides key learning, ROI analysis and recommendations.

Works with CDT Finance and CDT CS&L to find solutions to issues

Attends new store openings/major customer activities to build trade relationships and to check/ensure perfect execution of 5Ps, ATTA terms, right number of KDCPS and TB COCs as per approval

People Management

Reviews and manages performance of Customer Development Manager

Coaches, mentors and develops direct reports to improve productivity, ensure continuous development and team effectiveness.

Evaluates and identifies competency gaps and proposes action plans, ensuring follow through and completion of agreements as captured in the Individual Development Plan.

Required Qualifications

Bachelor’s Degree in any Business Course or related course

At least 7 years of relevant experience in Customer Development field sales handling both direct and indirect trade accounts with consistent track record of excellence performance

Experience in Shopper Development and/or In-store management will be an advantage

Results-oriented

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Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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