Customer Care Specialist - Training & Growth

Neksjob Philippines; Laguna; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Health insurance

Opportunities for advancement

Job summary

A customer service company in Laguna is seeking individuals to handle inbound and outbound calls. The ideal candidate will be a 2nd year College Completer, with or without BPO experience. Responsibilities include providing accurate information to customers and resolving issues promptly. The role offers a competitive salary, benefits, and comprehensive training. Ideal for those looking for a positive work environment and opportunities for advancement.

Qualifications

• Provide accurate information to customers regarding products and services.
• Resolve customer issues promptly and effectively.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Handle inbound and outbound calls professionally.
• Document and update customer interactions in the system.
• Collaborate with team members to resolve customer concerns.

Skills

Strong communication skills

Excellent listening skills

Strong problem-solving skills

Ability to handle multiple tasks

Education

At least 2nd year College Completer

Tools

MS Office applications

Job description

A customer service company in Laguna is seeking individuals to handle inbound and outbound calls. The ideal candidate will be a 2nd year College Completer, with or without BPO experience. Responsibilities include providing accurate information to customers and resolving issues promptly. The role offers a competitive salary, benefits, and comprehensive training. Ideal for those looking for a positive work environment and opportunities for advancement.