Customer Care Specialist - No Experience Needed (Hybrid)

Lexie Staffing co.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Employee Recognition Program

13th Month Pay

Health Insurance

Job summary

A staffing and consulting firm in Quezon City is seeking candidates for an on-site customer service position. The role requires a High/Senior High School diploma, and no prior experience is necessary as training will be provided. Responsibilities include assisting customers with inquiries, troubleshooting issues, and maintaining accurate records. This full-time position offers various benefits including performance bonuses and health insurance.

Qualifications

• No prior experience required; training will be provided.
• Must be able to deliver effective problem-solving techniques.

Responsibilities

• Assist customers with inquiries and provide product information.
• Resolve issues through effective problem-solving techniques.
• Handle customer complaints with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service delivery.
• Work in a fast-paced environment while ensuring customer satisfaction.

Skills

Proficient in English communication

Basic technical skills

Strong problem-solving skills

Patience

Empathy

Positive attitude

Education

High/Senior High School diploma

Job description

A staffing and consulting firm in Quezon City is seeking candidates for an on-site customer service position. The role requires a High/Senior High School diploma, and no prior experience is necessary as training will be provided. Responsibilities include assisting customers with inquiries, troubleshooting issues, and maintaining accurate records. This full-time position offers various benefits including performance bonuses and health insurance.