Customer Care Specialist - Inbound/Outbound Calls

Lexie; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

Lexie Staffing & Business Consulting Company in Mandaluyong is seeking a Call Center Agent to handle inbound and outbound calls, resolve customer inquiries, and provide high-quality service to ensure satisfaction. On-site position requiring strong English skills and customer-focused mindset.

We welcome Senior High School graduates with 1-2 years of BPO experience, College Level with CSR exposure, or College Graduates, with emphasis on reliability, communication, and teamwork.

Qualifications

• Senior High School Graduate with 1-2 years BPO experience.
• College Level (at least 2nd year) with minimum 6 months CSR experience.
• College Graduate - with or without BPO experience.

Responsibilities

• Handle inbound and/or outbound calls.
• Address customer inquiries and resolve issues.
• Provide high-quality service to ensure customer satisfaction.

Skills

English proficiency

Customer service

Team player

Call center

Education

Senior High School Graduate

College Level (2nd year)

College Graduate

Job description

Lexie Staffing & Business Consulting Company in Mandaluyong is seeking a Call Center Agent to handle inbound and outbound calls, resolve customer inquiries, and provide high-quality service to ensure satisfaction. On-site position requiring strong English skills and customer-focused mindset.

We welcome Senior High School graduates with 1-2 years of BPO experience, College Level with CSR exposure, or College Graduates, with emphasis on reliability, communication, and teamwork.