Customer Care Specialist — Flexible Hours (On-site)

Lexie; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Anniversary Gifts

Incentives

Insurance Health & Wellness

Company Equipment

Flexible Hours

Job summary

Lexie is hiring for an on-site Call Centre Customer Service role in Quezon City. The position requires no exp, a high school/college approach, and a willingness to work weekends or holidays.

The candidate should be able to communicate in English, be personable, and use MS Office for documentation and reporting. Based in Sagility Bridgetowne, the role involves handling customer inquiries, providing product information, maintaining professionalism, and collaborating with the team to enhance

Qualifications

• College Graduate with or without experience
• Completed 2 years in College with 6 mos BPO or customer service related experience
• Above Average English communication skills
• Good interpersonal skills
• Analytical and problem solving skills
• Basic knowledge with MS Office
• Willing to work on weekends and holiday

Responsibilities

• Serve as the primary point of contact for customer inquiries and support.
• Resolve issues and provide information regarding products and services.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions accurately and efficiently.
• Collaborate with team members to improve customer satisfaction.

Skills

Above Average English communication

Good interpersonal skills

Analytical and problem solving skills

MS Office

Education

College Graduate with or without experience

Completed 2 years in College with 6 mos BPO or customer service related experience

Tools

MS Office

Job description

Lexie is hiring for an on-site Call Centre Customer Service role in Quezon City. The position requires no exp, a high school/college approach, and a willingness to work weekends or holidays.

The candidate should be able to communicate in English, be personable, and use MS Office for documentation and reporting. Based in Sagility Bridgetowne, the role involves handling customer inquiries, providing product information, maintaining professionalism, and collaborating with the team to enhance