Customer Care Specialist - Fast-Paced Support And Solutions

Metacom Careers; Cebu City; Presencial; PHP 201.000 - 312.000; Jornada completa

Descripción de la vacante

Metacom Careers in Cebu City is seeking a customer service professional to handle incoming calls and inquiries, providing product and service information and resolving issues promptly. The role emphasizes clear communication and welcoming customer care in a fast-paced setting.

The ideal candidate has 1-3 years in a call center or customer service environment, with strong problem-solving skills and empathy to support a diverse client base in Cebu City.

Formación

• 1-3 years in a call center or customer service setting.
• Strong communication, problem-solving, and empathetic customer care.

Responsabilidades

• Handle incoming calls and inquiries, providing product and service information.
• Resolve issues promptly and professionally.
• Contribute to a fast-paced, collaborative team environment in Cebu City.

Conocimientos

Communication

Problem solving

Empathy

Call center experience

Descripción del empleo

Job Description:

Metacom Careers is seeking a customer service professional in Cebu City to handle incoming calls and inquiries, providing product and service information and resolving issues promptly.

The role requires 1-3 years in a call center or customer service setting, with strong communication, problem-solving, and empathetic customer care. Expect a fast-paced environment and collaborative team dynamics in Cebu City.

Requirements: