Customer Care Specialist - Entry Level + HMO & Bonuses

Metacom Careers; Oriental Mindoro; On-site; PHP 178,560 - 267,840; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job training

Professional development

Job summary

Metacom Careers in Oriental Mindoro is seeking an on-site Customer Service Associate with no prior experience required. This full-time role offers training and development opportunities while you learn product details and company policies.

You will handle phone, email, and chat inquiries, maintain records, and collaborate with your team to ensure customer satisfaction. A positive attitude and strong communication skills are essential to succeed.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Positive attitude and eagerness to learn.
• Working Conditions: Full-time position with potential for shift work.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on product knowledge and company policies.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Metacom Careers in Oriental Mindoro is seeking an on-site Customer Service Associate with no prior experience required. This full-time role offers training and development opportunities while you learn product details and company policies.

You will handle phone, email, and chat inquiries, maintain records, and collaborate with your team to ensure customer satisfaction. A positive attitude and strong communication skills are essential to succeed.