Customer Care Specialist — Elevate Everyday Experiences

Percepta; Bacolod; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC is hiring an onsite Customer Service Representative in Bacolod, Philippines. You’ll join a global team that values human-centered support, delivering friendly, patient service across calls and messages.

You’ll report to a Team Lead and have access to extensive training, a pathway for career development, and a benefits package that may include PTO, health and wellness incentives, and tuition reimbursement. Apply by visiting our Bacolod office.

Qualifications

• Open to newbies or with customer service experience.
• Senior High School graduate or equivalent.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

Senior High School Diploma

Job description

TTEC is hiring an onsite Customer Service Representative in Bacolod, Philippines. You’ll join a global team that values human-centered support, delivering friendly, patient service across calls and messages.

You’ll report to a Team Lead and have access to extensive training, a pathway for career development, and a benefits package that may include PTO, health and wellness incentives, and tuition reimbursement. Apply by visiting our Bacolod office.