Customer Care Expert- Insurance Account | TP Rockwell

Teleperformance; Pasig; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Earn up to 28K

Job summary

Teleperformance is seeking a dedicated customer care specialist to assist customers with financial or insurance inquiries, billing concerns, and claims-related issues. You will navigate financial systems to resolve account questions and ensure a seamless customer experience.

The role requires at least 12 months of voice call center experience and a high school graduate. The team offers growth opportunities in a fun, inclusive environment.

Qualifications

• Minimum of 12 months voice call center experience in the financial or insurance BPO sector.
• High School Graduate or Senior High School Graduate.

Responsibilities

• Assist customers with account inquiries, billing concerns, and claims-related issues within financial or insurance systems.
• Provide accurate resolutions while delivering excellent customer support and ensuring a seamless customer experience.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• Efficiently navigate financial or insurance systems to assist customers with account inquiries, billing concerns, and claims-related issues. Provide accurate resolutions while delivering excellent customer support and ensuring a seamless customer experience.

Qualifications:

• Minimum of 12 months voice call center experience in the financial or insurance BPO sector.

• At least a High School Graduate or Senior High School Graduate.

Benefits:

• Earn up to 28K

• HMO

• Career growth opportunities

• Fun and inclusive work environment