Customer Expert - Financial Account | TP Alphaland

Private Advertiser

Philippines

On-site

PHP 201,000 - 312,000

Full time

14 days+

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Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance is seeking friendly customer experts to deliver world-class customer care, technical support, and digital solutions for leading global brands. Handle customer inquiries regarding accounts, transactions, payments, and banking services.

Assist with account updates, requests, and basic banking support while protecting customer information and following banking policies and security procedures. Maintain high standards of customer service, accuracy, and productivity.

Qualifications

Graduate of at least High School or Senior High School.
No Call Center Experience required.
Amenable to work on site.

Responsibilities

Handle customer inquiries regarding accounts, transactions, payments, and banking services.
Resolve account concerns with accurate, timely solutions.
Assist with account updates, requests, and basic banking support.
Protect customer information and follow banking policies and security procedures.
Maintain high standards of customer service, accuracy, and productivity.

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Handle customer inquiries regarding accounts, transactions, payments, and banking services.

Resolve account concerns and provide accurate, timely solutions.

Assist with account updates, requests, and basic banking support.

Protect customer information and follow banking policies and security procedures.

Maintain high standards of customer service, accuracy, and productivity.

Qualifications