Customer Expert - Financial Account | TP Vertis North

Teleperformance; Philippines; On-site; PHP 147,000 - 246,000; Full time

Benefits offered by this job

Salary up to 22K monthly

HMO

Career growth

Professional skills development

Job summary

Teleperformance in the Philippines is seeking a motivated customer service specialist to assist clients with account inquiries, billing concerns, and product information. You will handle online banking queries and general financial service questions with a focus on accurate, timely resolutions.

Onsite shifts are required, and the role offers a path for growth and professional development in a fast-paced contact center environment.

Qualifications

• Minimum 6 months of call center experience.
• High School or Senior High School graduate.

Responsibilities

• Provide excellent customer support by assisting customers with inquiries, billing, online banking, and product information.
• Aim for accurate resolutions while maintaining professional customer experience and upsell opportunities.

Skills

Call center experience

Education

High School / Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• Provide excellent customer support by assisting customers with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns.

• Ensure accurate and timely resolutions while maintaining a professional customer experience and identifying opportunities to recommend relevant banking, financial, or insurance products and services.

Qualifications:

• Must have at least 6 months call center experience

• Graduate of at least High School or Senior High School

• Willing to on a shifting schedule, and onsite set up

• Can start immediately

Benefits:

• Earn up to 22K monthly

• HMO

• Career growth and advancement opportunities

• Opportunity to build valuable customer service and professional skills