Customer Expert - Financial Account | TP Silver City

Teleperformance; Pasig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance is seeking a financial customer support specialist to assist global clients with account inquiries, billing concerns, transactions, and other financial issues.

You will apply strong communication and problem-solving skills to deliver accurate resolutions while upholding compliance and delivering high customer satisfaction.

This role is based in Metro Manila and offers a dynamic, inclusive work environment with opportunities for growth within TP.

Qualifications

• High school diploma or equivalent.
• At least 12 months of Voice CCE experience.

Responsibilities

• Provide exceptional financial customer support to global clients.
• Assist with account inquiries, billing concerns, transactions, and other financial-related issues.
• Ensure compliance with financial processes and maintain high customer satisfaction.

Skills

Voice CCE

Education

Highschool / Senior HS Graduate

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description

Provide exceptional financial customer support to global clients by assisting with account inquiries, billing concerns, transactions, and other financial-related issues. Utilize strong communication and problem-solving skills to deliver accurate resolutions, ensure compliance with financial processes, and maintain a high standard of customer satisfaction.

Qualification

• At least Highschool / Senior HS Graduate
• At least 12 months Voice CCE

Benefits

• HMO
• Career growth opportunities
• Fun and inclusive work environment