Customer Expert - Healthcare Account | TP Antipolo

Private Advertiser; Antipolo; On-site; PHP 167,000 - 257,000; Full time

Job summary

Teleperformance, now TP, invites you to join our team of customer experts delivering world-class care for global brands in Antipolo.

As a Customer Service Associate, you will assist members with health plans, benefits, claims, and coverage; resolve concerns with accurate information and document interactions while maintaining confidentiality. No call center experience is required, and you will work on-site to support quality and productivity standards.

Qualifications

• Open to High School or Senior High School graduates.
• No Call Center Experience Required.
• Willing to work on site.

Responsibilities

• Assist members with inquiries about health plans, benefits, claims, and coverage.
• Resolve member concerns and provide accurate, timely information.
• Assist with account updates, authorizations, and service requests as needed.
• Document interactions accurately while maintaining confidentiality and compliance.
• Meet customer service, quality, and productivity standards.

Education

High School diploma

Senior High School diploma

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Assist members with inquiries about health plans, benefits, claims, and coverage.

Resolve member concerns and provide accurate, timely information.

Assist with account updates, authorizations, and service requests as needed.

Document interactions accurately while maintaining confidentiality and compliance.

Meet customer service, quality, and productivity standards.

Qualifications:

• Open to High School or Senior High School graduates
• No Call Center Experience Required.
• Willing to work on site

TP Antipolo SM City Masinag, Marikina-Infanta Hwy, Antipolo