Customer Care / Chat Support for GameOne Online

GameOne PH; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

An online customer service company based in Quezon City is seeking a Customer Care Associate (Chat Support) to assist customers via chat and email. The ideal candidate will have at least one year of experience in customer service and possess strong attention to detail. This full-time role is on-site and focuses on delivering excellent customer support.

Qualifications

• At least 1 year customer service experience in E-commerce, Retail, or Financial Services.
• Must be detail-oriented and customer-focused.

Responsibilities

• Assist customers via chat, email, and other online channels.
• Handle inquiries, complaints, returns & refund concerns.
• Provide accurate information and timely updates.

Skills

Customer service

Attention to detail

Patience

Education

Diploma

Job description

Overview

Customer Care / Chat Support for GameOne Online

Company: GameOne PH

Location: Cubao, Quezon City | On-site

Experience: 1-3 years | Education: Diploma | Employment Type: Full-time

Job Description

Customer Care Associate (Chat Support)

Responsibilities

• Assist customers via chat, email, and other online channels
• Handle inquiries, complaints, returns & refund concerns
• Provide accurate information and timely updates
• Document cases in CRM for compliance and reporting

Qualifications

• College level or graduate
• At least 1 year customer service experience (E-commerce/Retail/Financial Services a plus)
• Patient, detail-oriented, and customer-focused

Join our team and help us deliver excellent customer support! Apply now!

Safety & Compliance

• If the position requires you to work overseas, please be vigilant and beware of fraud.
• Withholds your ID.
• Requires you to provide a guarantee or collects property.