Makati On-site Customer Care Agent

KMDC Employment Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Employee Recognition Program

Holiday Gifts

Incentives

Health Care On-Site

Life Insurance

HMO

Annual Company Trip

Employee Discount

Gym Membership

Sleeping Quarters

Job Training

Maternity & Paternity Leave

Job summary

A customer service company in Makati is looking for candidates for a full-time position, open to fresh graduates. The role involves responding to customer inquiries, providing product information, and resolving complaints. Qualities required include patience and problem-solving skills. This position offers various benefits like health care and a commission structure, with training provided for newcomers.

Qualifications

• No prior experience required; training will be provided.
• Patient, empathetic, and adaptable with strong problem-solving skills.

Responsibilities

• Respond to customer inquiries via phone or chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed records of customer interactions.

Skills

Proficient in English

Excellent customer service skills

Effective communication abilities

Education

Bachelor's degree in any field

Job description

A customer service company in Makati is looking for candidates for a full-time position, open to fresh graduates. The role involves responding to customer inquiries, providing product information, and resolving complaints. Qualities required include patience and problem-solving skills. This position offers various benefits like health care and a commission structure, with training provided for newcomers.