Custody Data & Onboarding Specialist

JPMorgan Chase Bank, N.A.; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in the Philippines is seeking a Client Data Analyst within Custody Operations to manage daily onboarding workflows, maintain accurate static data, and ensure compliant, audit-ready account configurations.

You will analyze data across systems, deliver reports, and partner with stakeholders to translate requirements into reliable setups and timely outcomes, while strengthening controls and reducing rework.

Qualifications

• 5 years of experience in financial services operations supporting account onboarding, account maintenance, or client data processes
• Strong data analysis and validation skills, including proficiency in Excel pivot tables
• Demonstrated attention to detail and quality control, with the ability to deliver accurate work under pressure and meet deadlines
• Strong, structured problem-solving skills, including the ability to connect details across systems and downstream impacts
• Strong communication skills, with the ability to explain issues, risks, and next steps clearly to stakeholders
• Ability to organize and prioritize work, drive follow-ups, and maintain day-to-day workflow execution
• Ability to work independently, take initiative, and adapt quickly in a fast-paced environment
• Experience maintaining clear documentation and process artifacts to support audit readiness

Responsibilities

• Manage daily workflows supporting custody onboarding, account maintenance, and account closures, ensuring completeness, accuracy, and control
• Investigate and respond to internal and client-related queries by performing analysis, identifying root causes, and coordinating timely resolution
• Deliver recurring and ad hoc reporting by gathering requirements, validating inputs, and completing outputs accurately and on time
• Execute custody lifecycle events (e.g., launches, maintenance, closures, and changes) with clear documentation, approvals, and audit-ready records
• Partner with stakeholders to gather requirements, validate inputs, and translate them into accurate account configurations across systems
• Validate and reconcile data to maintain system integrity, identify breaks promptly, and drive remediation through to closure
• Troubleshoot account setup and configuration issues, communicate status clearly, and elevate risks appropriately
• Maintain procedures and setup documentation by updating records and supporting control and compliance expectations

Skills

Data analysis

Excel pivot tables

Attention to detail

Problem solving

Communication skills

Time management

Independent work

Audit readiness

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

JPMorgan Chase Bank, N.A. in the Philippines is seeking a Client Data Analyst within Custody Operations to manage daily onboarding workflows, maintain accurate static data, and ensure compliant, audit-ready account configurations.

You will analyze data across systems, deliver reports, and partner with stakeholders to translate requirements into reliable setups and timely outcomes, while strengthening controls and reducing rework.