Client Account Services Custody Client Data Analyst

JP Morgan Chase; Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

JP Morgan Chase is seeking a Client Data Analyst in Custody operations to manage daily workflows, onboarding, and lifecycle changes, ensuring accurate static data and controlled account setup.

You will investigate queries, reconcile data across systems, and partner with stakeholders to translate requirements into precise configurations, delivering timely, auditable outcomes while driving process improvements.

Qualifications

• 5 years of experience in financial services operations supporting onboarding, maintenance, or client data processes.
• Strong data analysis and validation skills, including Excel pivot tables, formulas, and data investigation.
• Demonstrated attention to detail and quality control, with the ability to deliver accurate work under pressure and meet deadlines.
• Strong, structured problem-solving skills, including connecting details across systems and downstream impacts.
• Strong communication skills, with the ability to explain issues, risks, and next steps clearly to stakeholders.
• Ability to organize and prioritize work, drive follow-ups, and maintain day-to-day workflow execution.
• Experience maintaining clear documentation and process artifacts to support audit readiness.

Responsibilities

• Manage daily workflows supporting custody onboarding, account maintenance, and closures with emphasis on completeness and control.
• Investigate and respond to internal and client-related queries by analyzing data and coordinating timely resolutions.
• Deliver recurring and ad hoc reporting by gathering requirements and validating inputs to ensure accuracy.
• Execute custody lifecycle events (launches, maintenance, closures, changes) with documentation and audit-ready records.
• Collaborate with stakeholders to translate requirements into accurate account configurations across systems.
• Validate and reconcile data to maintain system integrity and promptly identify/remediate breaks.
• Troubleshoot account setup issues, communicate status clearly, and escalate risks when needed.
• Maintain procedures and setup documentation to support control and compliance expectations.

Skills

Data analysis

Attention to detail

Communication

Organizational skills

Independent worker

Audit readiness

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

Join a team where your operational discipline and attention to detail directly improve client onboarding and account maintenance quality. In this role, you will help ensure custody accounts are configured correctly, changes are well controlled, and data remains accurate across systems. You will partner closely with stakeholders to investigate issues, deliver reporting, and keep daily workflows running smoothly. You will also identify recurring breaks and help improve processes to reduce rework and strengthen controls.

Job summary

As a Client data analyst in Custody operations, you will support custody account onboarding and lifecycle changes by managing daily workflows, maintaining accurate static data, and delivering controlled account setup and maintenance. You will investigate queries, reconcile data across systems, and partner with stakeholders to translate requirements into accurate configurations and timely outcomes.

Job responsibilities

• Manage daily workflows supporting custody onboarding, account maintenance, and account closures, ensuring completeness, accuracy, and control.
• Investigate and respond to internal and client-related queries by performing analysis, identifying root causes, and coordinating timely resolution.
• Deliver recurring and ad hoc reporting by gathering requirements, validating inputs, and completing outputs accurately and on time.
• Execute custody lifecycle events (e.g., launches, maintenance, closures, and changes) with clear documentation, approvals, and audit-ready records.
• Partner with stakeholders to gather requirements, validate inputs, and translate them into accurate account configurations across systems.
• Validate and reconcile data to maintain system integrity, identify breaks promptly, and drive remediation through to closure.
• Troubleshoot account setup and configuration issues, communicate status clearly, and elevate risks appropriately.
• Maintain procedures and setup documentation by updating records and supporting control and compliance expectations.

Required qualifications, capabilities and skills

• 5 years of experience in financial services operations supporting account onboarding, account maintenance, or client data processes
• Strong data analysis and validation skills, including proficiency in Microsoft Excel (e.g., pivot tables, formulas, and data investigation)
• Demonstrated attention to detail and quality control, with the ability to deliver accurate work under pressure and meet deadlines
• Strong, structured problem-solving skills, including the ability to connect details across systems and downstream impacts
• Strong communication skills, with the ability to explain issues, risks, and next steps clearly to stakeholders
• Ability to organize and prioritize work, drive follow-ups, and maintain day-to-day workflow execution
• Ability to work independently, take initiative, and adapt quickly in a fast-paced environment
• Experience maintaining clear documentation and process artifacts to support audit readiness

Preferred qualifications, capabilities and skills

• Bachelor’s degree or equivalent practical experience
• Experience supporting custody as a product, including account onboarding and lifecycle changes
• Experience supporting reporting deliverables for clients, investors, or regulatory stakeholders
• Experience partnering with cross-functional teams to translate requirements into operational setup and controls
• Experience driving process improvements, workflow simplification, or recurring issue reduction
• Experience supporting data reconciliation across multiple systems and addressing root causes of breaks
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes