Cubao Site - Final Interview & Assessment Only for CSR

Lexie; Manila; On-site; PHP 234,360 - 284,580; Full time

Benefits offered by this job

13th and 14th month pay

HMO coverage for employee upon Day 1

Life and accident insurance

Paid training

Reviewer provided

Job summary

A customer service company is hiring for a Customer Service Representative position located in Cubao, Metro Manila. The role requires serving as the first point of contact for customer inquiries and resolving concerns effectively. Candidates must be High School graduates or College graduates with or without BPO experience and should be willing to work on-site. The position offers a salary package ranging from 21,000 to 25,500 PHP, along with benefits such as HMO coverage, annual increases, and training. This is a full-time role.

Qualifications

• SHS Graduate or College Graduate/Undergraduate.
• With or Without BPO Experience.
• Must be willing to work on-site with shifting schedule.

Responsibilities

• Serve as the initial point of contact for customer inquiries.
• Resolve concerns and provide effective solutions.
• Maintain accurate records of customer interactions.
• Provide technical support when needed.
• Collaborate with other departments to ensure a positive customer experience.

Skills

English Language

Customer Service

Call Centre Technical Skills

Strong Work Ethic

Education

High School Graduate

College Graduate or Undergraduate

Job description

Job Description

Cubao Site - Final Interview & Assessment Only for CSR

On-site - Manila No Exp Required High/Senior High School Full-time

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Overview

ALORICA IS HIRING

Locations:

• Alorica Cubao: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila (P. Tuazon, walking distance from Farmer's Plaza) - Cyberpark Araneta

Responsibilities

• Serve as the initial point of contact for customer inquiries
• Resolve concerns and provide effective solutions
• Maintain accurate records of customer interactions
• Provide technical support when needed
• Collaborate with other departments to ensure a positive customer experience

Open Positions, Account & Packages

Site: Cubao

• With at least 6 months BPO experience

Financial Account – 21,000 to 25,500 package

• medical allied education or experience

Other Benefits

• Good for newbie | Easy Account | Non-Toxic
• 13th and 14th month pay
• HMO coverage for employee upon Day 1 + HMO dependent
• Annual increase based on performance
• Life and accident insurance
• Paid training
• Reviewer provided

Requirements

• SHS Graduate (new curriculum) / College Graduate or Undergraduate
• With or Without BPO Experience
• Must be willing to work on-site with shifting schedule

English Language Customer Service Strong Work Ethic Call Centre Technical Skills

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