Crypto Casino Community Growth Manager

Blitzed; Philippines; On-site; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Remote-friendly environment

Growth opportunity to Lead

Job summary

Blitzed is seeking an experienced Community Manager to scale our Discord from 0 to 10K, building an engaging, fun, and safe crypto casino community. You will lead a unit of moderators, shape tone, and drive daily activity across Telegram and Discord while staying on-brand.

You’ll design weekly content plans, run events, manage risk, coordinate with product and growth teams, and report on KPIs. Strong written comms, calm moderation, and passion for crypto gaming are essential.

Qualifications

• 2+ years experience managing communities on Telegram and/or Discord (crypto, iGaming, fintech, gaming, or similar).
• Strong written communication and the ability to match brand tone across platforms.
• Comfortable moderating high-traffic chats and handling conflict calmly.
• Organised and reliable: can run calendars, workflows, and repeatable weekly plans.
• Familiarity with bots, roles, and community tooling (e.g., MEE6, Dyno, Collab.Land, etc.).
• Experience in crypto casinos / sportsbooks / iGaming.
• Experience working with KOLs/influencers and coordinating community-driven campaigns.
• Basic analytics skills (dashboards, KPI reporting, sentiment tracking).
• Event/community growth experience (quests, referral programs, tournaments)

Responsibilities

• Run daily community engagement across Telegram + Discord with Discord the number 1 focus (TG is for announcements)
• Create and execute weekly content/event plans: prompts, polls, AMAs, giveaways, quests, leaderboards.
• Build community culture: tone of voice, memes, rituals, community "moments," and retention loops.
• Identify power users, VIPs, and advocates; create programs that reward loyalty and contribution.
• Maintain moderation workflows, escalation paths, and incident response (raids, phishing attempts, impersonators).
• Recruit, train, and manage volunteer mods (where applicable) with clear shifts and activity reports
• Post and coordinate announcements: product updates, promotions, tournament schedules, results, and updates.
• Liaise with Support/Risk/Payments teams to resolve user issues quickly and escalated serious cases.
• Collect structured feedback from users and report it back to Product/Growth (bugs, feature requests, friction points).
• Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure.
• Track and report community KPIs: active users, message volume, sentiment, retention, event participation, support deflection.

Skills

Community management

Telegram/Discord

Brand tone

Moderation

Event planning

Analytics basics

KOL coordination

Crypto/iGaming familiarity

Bot tooling

Tools

MEE6

Dyno

Collab.Land

Job description

Blitzed is seeking an experienced Community Manager to scale our Discord from 0 to 10K, building an engaging, fun, and safe crypto casino community. You will lead a unit of moderators, shape tone, and drive daily activity across Telegram and Discord while staying on-brand.

You’ll design weekly content plans, run events, manage risk, coordinate with product and growth teams, and report on KPIs. Strong written comms, calm moderation, and passion for crypto gaming are essential.