CRM & Lead Nurture Administrator

Cyberbacker Careers; Makati; On-site; PHP 335,000 - 502,000; Full time

Job summary

Cyberbacker Careers in Makati, Philippines seeks a detail-oriented support lead generation specialist to manage leads, maintain the CRM, and ensure timely responses, helping agents convert prospects into clients.

The role emphasizes training, data tracking, and building dashboards in Google Sheets to measure performance. You will collaborate with the team to optimize lead workflows and improve conversion rates through proactive outreach.

Qualifications

• Experience coordinating and managing sales leads.
• Ability to train agents on CRM features.
• Strong organization and follow-through.

Responsibilities

• Manage leads and the CRM.
• Answer CRM questions from agents and provide training.
• Nurture leads through email and text until ready.
• Run daily monitoring of agent activity.
• Generate reports on agent productivity.
• Create lead databases and dashboards in Google Sheets.

Skills

Lead management

CRM proficiency

Training delivery

Reporting & analytics

Google Sheets

Tools

CRM software

Google Sheets

Job description

Cyberbacker Careers in Makati, Philippines seeks a detail-oriented support lead generation specialist to manage leads, maintain the CRM, and ensure timely responses, helping agents convert prospects into clients.

The role emphasizes training, data tracking, and building dashboards in Google Sheets to measure performance. You will collaborate with the team to optimize lead workflows and improve conversion rates through proactive outreach.