CRM Journeys & Email Marketing Specialist (Salesforce MC)

Lendi Group; Metro Manila; Hybride; PHP 670 000 - 1 004 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Makati office presence required (oncea

HMO + 1 dependent

Life insurance from Day 1

25 leave days (20 vacation + 5 sick)

Internet subsidy

Training & career growth

Government benefits (SSS/PhilHealth/Pb

Résumé du poste

Lendi Group is expanding its Marketing Automation team in Manila, Philippines. The role focuses on designing and building customer journeys, emails, and landing pages within Salesforce Marketing Cloud, leveraging HTML, CSS and AMPscript.

You will optimize campaigns, run A/B tests, and collaborate with stakeholders to deliver timely communications that drive engagement. Hybrid setup requires in-office presence in Makati at least once a month; comprehensive benefits include HMO for you and a

Qualifications

• 2-5 years of experience in marketing automation platforms.
• Hands-on Salesforce Marketing Cloud to build journeys and emails.
• Skilled in email development utilising HTML, CSS and AMPscript.
• Experience in stakeholder and campaign management to deliver communications in a timely manner.
• Experience building automated journeys.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience using AI tools to enhance daily work.
• Strong attention to detail.

Responsabilités

• Work with a Customer Journey Manager designing and building marketing automation workflows.
• Design and build personalised email, SMS and landing page experiences in Marketing Cloud.
• Have an understanding of database objects and the ability to write SQL queries with AI assistance.
• Supporting a Customer Journey Manager with the build, testing, reporting and optimisation of regular campaign sends
• Define segmentation criteria for batch and trigger emails/SMS campaigns and conduct A/B testing.
• QA support for the journeys team on other member journeys and campaigns
• Creating and maintaining documentation for journeysand campaigns.
• Coordinating the roadmap and backlog of Customer Journey/Lifecycle and Marketing Cloud enhancements and feature expansions
• Working with a journeys team to drive best practice, efficiency, and optimisation to meet business objectives.
• Manage and triage help desk tickets for the journeys space.

Connaissances

Salesforce Marketing Cloud

HTML/CSS

AMPscript

SQL

Email development

Campaign management

AI tools usage

Team collaboration

Outils

Salesforce CRM

Description du poste

Lendi Group is expanding its Marketing Automation team in Manila, Philippines. The role focuses on designing and building customer journeys, emails, and landing pages within Salesforce Marketing Cloud, leveraging HTML, CSS and AMPscript.

You will optimize campaigns, run A/B tests, and collaborate with stakeholders to deliver timely communications that drive engagement. Hybrid setup requires in-office presence in Makati at least once a month; comprehensive benefits include HMO for you and a