CRM & Field Analytics Lead

Brown & Burk Philippines, Inc.; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

Brown & Burk Philippines, Inc. seeks a Sales Analytics Executive to monitor and administer the eScience CRM system and company-issued iPads used by Medical Sales Representatives. You will ensure accurate reporting of field activities, data integrity, and compliance with company policies.

The role supports management by delivering timely activity reports, monitoring field force discipline, and maintaining gadget inventories while coordinating with HRD, Marketing, and Admin for smooth operations.

Qualifications

• Bachelor's degree in business/IT or related field.
• Experience in CRM administration, sales reporting, or pharma sales support advantageous.
• Strong working knowledge of Excel and data reporting tools.

Responsibilities

• Monitor daily MSRs login/logout and field activity; provide daily reports.
• Manage users, access, and data sync in the eScience CRM; keep records accurate.
• Identify compliance issues, escalate as needed, and document violations.
• Maintain registry of company-issued iPads; coordinate device replacement.
• Support IT and sales teams with CRM-based analytics and reporting.

Skills

CRM system administration

Sales activity monitoring

Data analysis and reporting

Attention to detail

Coordination and communication skills

Compliance monitoring

Education

Bachelors degree in Business Administration, Information Technology, or related field

Tools

Microsoft Excel

Data reporting tools

Job description

Brown & Burk Philippines, Inc. seeks a Sales Analytics Executive to monitor and administer the eScience CRM system and company-issued iPads used by Medical Sales Representatives. You will ensure accurate reporting of field activities, data integrity, and compliance with company policies.

The role supports management by delivering timely activity reports, monitoring field force discipline, and maintaining gadget inventories while coordinating with HRD, Marketing, and Admin for smooth operations.