Sales Analytics Executive

Brown & Burk Philippines, Inc.; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

Brown & Burk Philippines, Inc. seeks a Sales Analytics Executive to monitor and administer the eScience CRM system and company-issued iPads used by Medical Sales Representatives. You will ensure accurate reporting of field activities, data integrity, and compliance with company policies.

The role supports management by delivering timely activity reports, monitoring field force discipline, and maintaining gadget inventories while coordinating with HRD, Marketing, and Admin for smooth operations.

Qualifications

• Bachelor's degree in business/IT or related field.
• Experience in CRM administration, sales reporting, or pharma sales support advantageous.
• Strong working knowledge of Excel and data reporting tools.

Responsibilities

• Monitor daily MSRs login/logout and field activity; provide daily reports.
• Manage users, access, and data sync in the eScience CRM; keep records accurate.
• Identify compliance issues, escalate as needed, and document violations.
• Maintain registry of company-issued iPads; coordinate device replacement.
• Support IT and sales teams with CRM-based analytics and reporting.

Skills

CRM system administration

Sales activity monitoring

Data analysis and reporting

Attention to detail

Coordination and communication skills

Compliance monitoring

Education

Bachelors degree in Business Administration, Information Technology, or related field

Tools

Microsoft Excel

Data reporting tools

Job description

Job Title

Sales Analytics Executive

Department

Sales Operations

Reports To

Sales Head / President

Coordinates With

HRD, Marketing, and Administration

Job Purpose

To monitor and administer the eScience CRM system and company-issued iPads used by Medical Sales Representatives (MSRs), ensuring accurate reporting of field activities, compliance with company policies, and proper usage of company-issued gadgets.

The role supports management by providing timely activity reports, monitoring field force discipline, and ensuring data integrity within the CRM system.

Key Responsibilities

1. Field Force Activity Monitoring

• Monitor daily login and logout of MSRs through the eScience system.
• Track doctor calls, meeting logs, and field coverage reports.
• Identify late logins, missed calls, incomplete reports, and irregular field activities.
• Provide daily activity monitoring reports to Sales Heads.

2. CRM System Administration

• Manage user accounts, access permissions, and system updates in the eScience application.
• Ensure proper data synchronization between online and offline reporting.
• Maintain accuracy and completeness of CRM records.
• Assist field force in basic troubleshooting related to the CRM system.

3. Compliance and Monitoring

• Detect false calls, unusual activity patterns, or possible system misuse.
• Monitor non-usage of the CRM system or irregular reporting practices.
• Escalate compliance issues to Sales Management and HRD when necessary.
• Maintain documentation of system violations or irregular activities.

4. Gadget and Asset Monitoring

• Maintain a registry of company-issued iPads assigned to the field force.
• Monitor proper usage, maintenance, and accountability of devices.
• Report loss, damage, misuse, or non-maintenance of issued gadgets.
• Coordinate with Admin for device replacement, repair, or issuance when required.

Supporting Responsibilities

(In coordination with Sales or Marketing & IT)

• Assist in sales activity reporting and data consolidation.
• Support sales performance tracking based on CRM data.
• Assist in CRM-based analytics and reporting when required.
• Support monitoring of territory coverage and field activity patterns.
• IT support coordination

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Experience in CRM administration, sales reporting, or pharma sales support is an advantage.
• Strong working knowledge of Microsoft Excel and data reporting tools.

Key Skills

• CRM system administration
• Sales activity monitoring
• Data analysis and reporting
• Attention to detail
• Coordination and communication skills
• Compliance monitoring

Expected Deliverables

• Daily field force activity reports
• CRM usage and compliance monitoring reports
• Gadget inventory and monitoring recordsPeriodic summary reports for Sales Management