CRM & ERP Integration Analyst

Navitas Semiconductor; Muntinlupa; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Navitas Semiconductor is seeking an Enterprise Applications Analyst in Metro Manila to support and enhance its CRM, ERP, and related SaaS platforms. You will bridge business and technical needs, design integrations, and ensure data integrity across systems like Dynamics CRM, Dynamics Business Central, Tensoft, and Model N.

You will develop reports with SQL and Power BI, participate in upgrades and SOX-compliant controls, and collaborate with Sales, Finance, Operations, and Supply Chain to drive

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business or related field.
• 3+ years as a business systems/enterprise applications analyst supporting CRM and/or ERP platforms.
• Experience implementing, configuring, or supporting enterprise SaaS applications.

Responsibilities

• Support, configure, and maintain enterprise applications across CRM, ERP, and other systems.
• Elicit, document, and analyze business requirements and translate them into configurations and process designs.
• Design, build, and maintain integrations between CRM, ERP, Ship & Debit, and external partner systems using middleware and APIs.
• Ensure master data accuracy across connected systems and troubleshoot data/integration issues.
• Develop and maintain reports and dashboards using SQL and Power BI for analytics and reporting.
• Coordinate with vendors, systems integrators, and internal teams to resolve escalations.
• Participate in enterprise application projects, upgrades, and digital transformation initiatives (UAT planning/execution).
• Maintain IT and application controls in compliance with SOX.
• Create and maintain configuration documentation, knowledge base articles, and end-user training materials.
• Identify recurring issues and recommend process or system improvements.

Skills

CRM/ERP domain knowledge

SQL & Power BI

API/EDI integration

iPaaS / middleware familiarity

Dynamics CRM/Business Central

Model N Ship & Debit

SOX/compliance awareness

Analytical/problem-solving

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Information Systems, Computer Science, Business

Tools

Boomi

Power Automate

MuleSoft

Job description

Navitas Semiconductor is seeking an Enterprise Applications Analyst in Metro Manila to support and enhance its CRM, ERP, and related SaaS platforms. You will bridge business and technical needs, design integrations, and ensure data integrity across systems like Dynamics CRM, Dynamics Business Central, Tensoft, and Model N.

You will develop reports with SQL and Power BI, participate in upgrades and SOX-compliant controls, and collaborate with Sales, Finance, Operations, and Supply Chain to drive