CRM Analytics Lead | Hybrid – Power BI, SQL & Python

Create Synergies Inc.; Taguig; Hybrid; PHP 1,000,000 - 1,400,000; Full time

Job summary

Create Synergies Inc. in Taguig is seeking a Senior CRM Analytics Analyst (Lifecycle Management) to lead analytical initiatives supporting lifecycle management, retention, and strategic decision-making.

This role requires advanced analytical capabilities and business acumen with both independent and collaborative work styles. The position operates in a hybrid mode (3 days onsite, 2 days WFH) at BGC, Taguig, collaborating with senior stakeholders to drive CRM decisions and mentor junior analysts

Qualifications

• Extensive experience in analytics, business intelligence, or data-driven strategy roles.
• Strong end-to-end analytics and business problem-solving skills.
• Proven ability to communicate complex insights to senior stakeholders.
• Leadership potential with interest in future people management.
• Advanced SQL proficiency.
• Strong Power BI expertise.
• Strong Python knowledge.
• Excellent critical thinking and logical reasoning.
• Strong communication and presentation skills.

Responsibilities

• Lead end-to-end analytics projects with complex datasets and business requirements.
• Analyze customer lifecycle, segmentation, retention, churn, and campaign performance data.
• Build advanced dashboards, analytical models, and strategic reporting tools.
• Deliver actionable recommendations to improve customer engagement and business performance.
• Solve complex business problems using structured analytical approaches.
• Partner with senior stakeholders to drive CRM decisions.
• Support analytics capability building and mentor junior analysts.

Skills

Advanced SQL

Power BI

Python

Analytical thinking

Communication skills

Stakeholder management

Leadership potential

Problem solving

Job description

Create Synergies Inc. in Taguig is seeking a Senior CRM Analytics Analyst (Lifecycle Management) to lead analytical initiatives supporting lifecycle management, retention, and strategic decision-making.

This role requires advanced analytical capabilities and business acumen with both independent and collaborative work styles. The position operates in a hybrid mode (3 days onsite, 2 days WFH) at BGC, Taguig, collaborating with senior stakeholders to drive CRM decisions and mentor junior analysts