Credit Operations Specialist - Loans & Compliance

Monee; Manila; On-site; PHP 300,000 - 600,000; Full time

Job summary

Monee, a leading digital payments and financial services provider in Southeast Asia, seeks a Credit Operations Analyst to review loan applications, handle inquiries, and ensure regulatory compliance. You will manage document accuracy and support policy updates in a dynamic fintech environment.

Ideal candidates have 1–2 years in credit operations, knowledge of loan processes, and strong MS Excel/Sheets skills, with openness to work in Ortigas/Mandaluyong.

Qualifications

• Graduate of any 4-year course (preferably in banking and finance or related courses).
• 1–2 years experience as credit operations analyst or similar role.
• Experience in loans, fintech, banking, or related financial services industry.
• Good understanding of loan processing, credit policies, and financial regulations.
• Proficiency in MS Excel and Google Sheets is a plus.

Responsibilities

• Review and process loan applications, including document preparation and endorsement for approval.
• Ticket handling, monitoring, resolving, and escalating loan processing and client inquiries for timely resolution.
• Ensure and conduct monthly submissions and resolve discrepancies in Credit Bureau reporting; ensure accuracy and compliance.
• Liaise with internal stakeholders and clients as needed.
• Ensure accuracy and completeness of all credit documentation per regulatory standards and company policies.
• Maintain safekeeping and organization of physical and digital documents for audit readiness.
• Assist in ad hoc tasks such as updating SOPs and credit policies to support improvements.

Skills

MS Excel

Google Sheets

Education

Bachelors degree in banking/finance or related field

Job description

Monee, a leading digital payments and financial services provider in Southeast Asia, seeks a Credit Operations Analyst to review loan applications, handle inquiries, and ensure regulatory compliance. You will manage document accuracy and support policy updates in a dynamic fintech environment.

Ideal candidates have 1–2 years in credit operations, knowledge of loan processes, and strong MS Excel/Sheets skills, with openness to work in Ortigas/Mandaluyong.