Credit Operations Analyst - Credit Operations, MariBank

Monee; Manila; On-site; PHP 300,000 - 600,000; Full time

Job summary

Monee, a leading digital payments and financial services provider in Southeast Asia, seeks a Credit Operations Analyst to review loan applications, handle inquiries, and ensure regulatory compliance. You will manage document accuracy and support policy updates in a dynamic fintech environment.

Ideal candidates have 1–2 years in credit operations, knowledge of loan processes, and strong MS Excel/Sheets skills, with openness to work in Ortigas/Mandaluyong.

Qualifications

• Graduate of any 4-year course (preferably in banking and finance or related courses).
• 1–2 years experience as credit operations analyst or similar role.
• Experience in loans, fintech, banking, or related financial services industry.
• Good understanding of loan processing, credit policies, and financial regulations.
• Proficiency in MS Excel and Google Sheets is a plus.

Responsibilities

• Review and process loan applications, including document preparation and endorsement for approval.
• Ticket handling, monitoring, resolving, and escalating loan processing and client inquiries for timely resolution.
• Ensure and conduct monthly submissions and resolve discrepancies in Credit Bureau reporting; ensure accuracy and compliance.
• Liaise with internal stakeholders and clients as needed.
• Ensure accuracy and completeness of all credit documentation per regulatory standards and company policies.
• Maintain safekeeping and organization of physical and digital documents for audit readiness.
• Assist in ad hoc tasks such as updating SOPs and credit policies to support improvements.

Skills

MS Excel

Google Sheets

Education

Bachelors degree in banking/finance or related field

Job description

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

• Review and process loan applications, including document preparation, and endorsement for approval.
• Ticket handling, including monitoring, resolving, and escalating issues related to loan processing and client inquiries to ensure timely and efficient resolution.
• Ensure and conduct monthly submissions and resolve any discrepancies in Credit Bureau reporting, ensuring accuracy, compliance, and efficient, timely resolutions.
• Liaising with internal stakeholders and clients, as necessary.
• Ensure the accuracy and completeness of all credit documentation in accordance with regulatory standards and company policies.
• Maintain proper safekeeping and organization of physical and digital documents for audit readiness.
• Completion of adhoc tasks such as creating and updating of SOPs, assistance in credit policies and other assigned projects to support continuous improvement and operational excellence.

• Graduate of any 4-year course (preferably in banking and finance or any related courses).
• At least 1 - 2 years experience as credit operations analyst or any related role.
• Experience in loans, fintech, banking, or equivalent financial services industry.
• Good understanding of loan processing, credit policies, and financial regulations.
• Proficiency in MS Excel and Google Sheets is a plus.
• Open to work in Ortigas, Mandaluyong City.