Credit Controller: AR, Payments & Credit Risk

Epta®; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Epta Refrigeration Phils. Inc. in the Philippines is seeking a Credit Controller for our San Pedro office to manage customer payments, reconciliations, and credit checks in support of the sales team.

The role requires a 3+ year track record in credit control and fluency in English. You will handle high-volume AR activities, engage with customers and insurers, maintain data in ERP systems (Oracle/SAP), and help ensure compliance with internal policies and external regulations.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• At least 3 years of experience in credit control, accounts receivable, or collections.
• Strong knowledge of credit risk assessment and collection processes.
• Proficiency in Microsoft Office and ERP systems (Oracle, SAP).
• Excellent communication and negotiation skills.
• Fluent English is required; additional languages may be required depending on business needs.

Responsibilities

• Process and post customer payments accurately and respecting SLAs.
• Perform bank reconciliations and manage factoring activities.
• Reconcile customer and vendor accounts; prepare compensation proposals.
• Resolve payment discrepancies and provide payment-related information to stakeholders.
• Support internal reporting and annual audits.
• Set and review customer credit limits and risk classes.
• Validate and maintain credit-related data in ERP systems.
• Release or block sales orders and accounts as needed.
• Liaise with credit insurance companies for coverage and declarations.
• Process credit workflows in HighRadius system.
• Provide financial information for new and existing customers to sales teams.
• Ensure compliance with internal policies and external regulations.
• Participate in process improvements and documentation updates.
• Act as backup for other AR team members when required.

Skills

Credit risk assessment

Collections experience

Negotiation skills

Communication skills

MS Office

Education

Bachelor's degree in Finance, Business Administration, or related field

Tools

Oracle

SAP

Job description

Epta Refrigeration Phils. Inc. in the Philippines is seeking a Credit Controller for our San Pedro office to manage customer payments, reconciliations, and credit checks in support of the sales team.

The role requires a 3+ year track record in credit control and fluency in English. You will handle high-volume AR activities, engage with customers and insurers, maintain data in ERP systems (Oracle/SAP), and help ensure compliance with internal policies and external regulations.