Accounts Receivable & Collections Specialist

Rephil Station Inc.; Metro Manila; On-site; PHP 246,000 - 379,000; Full time

Job summary

Rephil Station Inc. is seeking a Credit & Collection Assistant in Manila to manage customer accounts and drive timely collections, supporting healthy cash flow. The role requires sharp attention to detail, strong communication, and analytical problem-solving to resolve payment issues and ensure accurate records.

You will collaborate with Sales, Customer Service, and Finance to improve collection processes and minimize credit risk in a fast-paced environment.

Qualifications

• Bachelor's degree in Accountancy, Accounting Technology, Finance, Business Administration, or a related field.
• At least 1–3 years of experience in Credit and Collections, Accounts Receivable, or a similar accounting role.
• Experience in credit evaluation, collections, and customer account reconciliation is an advantage.
• Knowledge of Accounts Receivable processes, invoicing, and debtor management.
• Proficient in Microsoft Excel and accounting/ERP systems.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication, negotiation, and customer service skills.
• Ability to manage multiple accounts and meet collection targets and deadlines.
• Can work independently and collaboratively in a fast-paced environment.

Responsibilities

• Manage and maintain customer accounts, ensuring account information is accurate and up to date.
• Monitor accounts receivable and perform timely collection activities through phone calls, emails, and written correspondence.
• Follow up on overdue accounts and negotiate payment arrangements when necessary.
• Evaluate customer credit status and assist in credit reviews and account approvals.
• Prepare and issue customer statements of account, invoices, and collection notices.
• Reconcile customer accounts and investigate payment discrepancies.
• Maintain complete and accurate collection records, including account notes and communication history.
• Prepare aging reports, collection status reports, and other Accounts Receivable KPI reports.
• Coordinate with Sales, Customer Service, and Finance teams to resolve billing and payment issues.
• Escalate delinquent accounts in accordance with company policies.
• Identify process improvement opportunities to enhance collection efficiency and reduce overdue receivables.
• Ensure compliance with company policies and internal controls related to credit and collections.

Skills

Analytical thinking

Attention to detail

Communication

Negotiation

Team collaboration

Education

Bachelor's degree in Accountancy/Finance/Business

Tools

Excel

ERP systems

Job description

Rephil Station Inc. is seeking a Credit & Collection Assistant in Manila to manage customer accounts and drive timely collections, supporting healthy cash flow. The role requires sharp attention to detail, strong communication, and analytical problem-solving to resolve payment issues and ensure accurate records.

You will collaborate with Sales, Customer Service, and Finance to improve collection processes and minimize credit risk in a fast-paced environment.