Credit Controller (San Pedro Office)

Epta®; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Epta Refrigeration Phils. Inc. in the Philippines is seeking a Credit Controller for our San Pedro office to manage customer payments, reconciliations, and credit checks in support of the sales team.

The role requires a 3+ year track record in credit control and fluency in English. You will handle high-volume AR activities, engage with customers and insurers, maintain data in ERP systems (Oracle/SAP), and help ensure compliance with internal policies and external regulations.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• At least 3 years of experience in credit control, accounts receivable, or collections.
• Strong knowledge of credit risk assessment and collection processes.
• Proficiency in Microsoft Office and ERP systems (Oracle, SAP).
• Excellent communication and negotiation skills.
• Fluent English is required; additional languages may be required depending on business needs.

Responsibilities

• Process and post customer payments accurately and respecting SLAs.
• Perform bank reconciliations and manage factoring activities.
• Reconcile customer and vendor accounts; prepare compensation proposals.
• Resolve payment discrepancies and provide payment-related information to stakeholders.
• Support internal reporting and annual audits.
• Set and review customer credit limits and risk classes.
• Validate and maintain credit-related data in ERP systems.
• Release or block sales orders and accounts as needed.
• Liaise with credit insurance companies for coverage and declarations.
• Process credit workflows in HighRadius system.
• Provide financial information for new and existing customers to sales teams.
• Ensure compliance with internal policies and external regulations.
• Participate in process improvements and documentation updates.
• Act as backup for other AR team members when required.

Skills

Credit risk assessment

Collections experience

Negotiation skills

Communication skills

MS Office

Education

Bachelor's degree in Finance, Business Administration, or related field

Tools

Oracle

SAP

Job description

Credit Controller (San Pedro Office)

Company: Epta® | Job Type: Full Time | Location: Philippines

JOIN OUR TEAM!

Epta is a multinational industrial group present in five continents, working to meet the needs of all segments of commercial refrigeration, interpreting the cultures of our consumers from the most diverse countries, and giving life to sustainable cold technologies that, with an eye to the future, create value for customers in every part of the world.

The Group offers the widest and most comprehensive range of solutions for commercial refrigeration, ensuring the supply, installation, and maintenance of systems, both directly and through an extensive network of distributors worldwide. EPTA Group also has a strong presence within the Food & Beverage market, working in partnership with major players in the sector.

Our Company in the Philippines, Epta Refrigeration Phils. Inc. is looking for CREDIT CONTROLLER.

Job Description - Credit Controller (San Pedro Office)

Core Responsibilities

• Process and post customer payments accurately and respecting the agreed SLAs.
• Perform bank reconciliations and manage factoring activities.
• Reconcile customer and vendor accounts; prepare compensation proposals.
• Resolve payment discrepancies and provide payment-related information to stakeholders.
• Support internal reporting and annual audits.
• Set and review customer credit limits and risk classes.
• Validate and maintain credit-related data in ERP systems.
• Release or block sales orders and accounts as needed.
• Liaise with credit insurance companies for coverage and declarations.
• Process credit workflows in HighRadius system.
• Provide financial information for new and existing customers to sales teams.
• Ensure compliance with internal policies and external regulations.
• Participate in process improvements and documentation updates.
• Act as backup for other AR team members when required.

Success Measures

• Timely and accurate posting of payments and reconciliations.
• Compliance with credit policies and risk management standards.
• Positive feedback from internal stakeholders and external partners.
• Accuracy and timeliness of credit limit reviews and insurance declarations.

Candidate requirements

Required

• Bachelor's degree in Finance, Business Administration, or a related field.
• 3+ years of experience in credit control, accounts receivable, or collections.
• Strong knowledge of credit risk assessment and collection processes.
• Proficiency in Microsoft Office and ERP systems (e.g., Oracle, SAP).
• Excellent communication and negotiation skills.
• Fluent English is required. Additional foreign language skills may be required depending on business needs, as pre-defined for the role by the service line.

Preferred

• Experience working with B2B clients or in a shared services environment.
• Understanding of international credit management practices.
• Familiarity with GDPR and data privacy compliance related to financial records.