Credit Controller: AR & Collections Lead

WESTCON GROUP PHILIPPINES; Makati; On-site; PHP 3,869,000 - 5,159,000; Full time

Job summary

WESTCON GROUP PHILIPPINES is seeking a Credit Controller for Australia to manage the full Accounts Receivable function across multiple Finance Teams. The role emphasizes strong cash flow delivery, compliant AR control, and excellent service to internal and external customers.

Key duties include collections management using SAP FSCM, credit control actions, disputes resolution, and collaboration with in-country teams to ensure timely payments and accurate data across regions.

Qualifications

• Experience in credit and collections roles.
• Experience in credit risk analysis.
• Excellent verbal and written communication.
• Proficient in SAP FSCM.
• Advanced MS Excel and Word.
• Ability to manage multiple deadlines.
• Strong negotiation and objection handling.
• Team player who can also work independently.

Responsibilities

• Manage collections across Westcon-Comstor with SAP FSCM.
• Forecast cash and maintain promise-to-pay data.
• Enter and track engagements with customers in SAP FSCM.
• Register disputes with supporting documents in FSCM.
• Escalate distressed customers to in-country management.
• Maintain customer collection notes in SAP FSCM.
• Coordinate with AR Administration Shared Service Team.
• Support credit control tasks such as credit holds and terms changes.
• Monitor credit limits and approval processes.
• Prepare reports and ad hoc duties.

Skills

Strong English Language

Negotiation skills

Time management

Organizational skills

Phone manner

Problem-solving skills

Team player/Independent

Verbal and written communication

Tools

SAP FSCM

Excel

Word

Job description

WESTCON GROUP PHILIPPINES is seeking a Credit Controller for Australia to manage the full Accounts Receivable function across multiple Finance Teams. The role emphasizes strong cash flow delivery, compliant AR control, and excellent service to internal and external customers.

Key duties include collections management using SAP FSCM, credit control actions, disputes resolution, and collaboration with in-country teams to ensure timely payments and accurate data across regions.