Credit Control Officer - Hybrid Payments & Compliance

GUS Educations PH; Quezon City; Hybrid; PHP 360,000 - 480,000; Full time

Benefits offered by this job

HMO & Life Insurance

Training & Learning

30 PTOs

Parental & Maternity Benefits

Transportation Allowance

Internet Allowance

Clothing Allowance

Laundry & Rice Allowances

Hybrid Work Setup

Job summary

GUS Educations PH in Bridgetowne, Quezon City, seeks a Credit Control Officer to safeguard financial integrity and customer service excellence. The hybrid setup begins onsite for 4 months, then a mix of in-office and remote work, with a 3:00 PM to 12:00 AM schedule (PH time).

You will handle inquiries, assist debt follow‑ups, process payments, and keep records accurate while ensuring compliance. A bachelor\'s in accounting/finance and 2+ years in credit control are required.

Qualifications

• Bachelor's Degree in Accounting, Finance, or related field.
• 2+ years in an administrative or Credit Control role.
• Proficient in Microsoft Office Suite and CRM.
• Strong attention to detail with high-volume transactions.
• Good written and verbal communication, timely updates.
• Strong organizational and time management skills.
• Proactive, flexible, and able to work independently.
• Able to maintain accuracy across multiple tasks.

Responsibilities

• Monitor customer/student inquiries via Kayako within response time.
• Review, categorize, and assign tickets to Credit Controllers.
• Escalate complex queries to appropriate team.
• Support Credit Controllers in following up on balances and payment plans.
• Monitor payment compliance and apply account restrictions per policy.
• Maintain records of collection activities and payment arrangements.
• Allocate incoming cash payments to student accounts.
• Assist with processing withdrawn accounts using liability calculator.
• Review financial information and resolve basic discrepancies.
• Handle student and financial data securely and in compliance.

Skills

MS Office

CRM

Attention to detail

Communication

Organization

Independent work

Education

Bachelor's degree in Accounting/Finance

Tools

CRM systems

Job description

GUS Educations PH in Bridgetowne, Quezon City, seeks a Credit Control Officer to safeguard financial integrity and customer service excellence. The hybrid setup begins onsite for 4 months, then a mix of in-office and remote work, with a 3:00 PM to 12:00 AM schedule (PH time).

You will handle inquiries, assist debt follow‑ups, process payments, and keep records accurate while ensuring compliance. A bachelor\'s in accounting/finance and 2+ years in credit control are required.