Credit & Collections Specialist

RELX International; Iloilo; On-site; PHP 240,000 - 312,000; Full time

Job summary

RELX International in the Philippines seeks an entry-level Credit & Collections support role to handle routine credit and collections, assist with customer account management, and ensure accurate repayment processing. The position offers guided supervision and development opportunities within standard procedures.

The role emphasizes accuracy, basic data tasks, and effective communication while building functional expertise over time.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• At least 6 months relevant work experience.
• Strong attention to detail and accuracy.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple tasks and meet deadlines.
• Problem-solving and analytical mindset.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Responsibilities

• Arrears and Debt Recovery - Communicate with clients regarding repayments in accordance with established repayment schedules to maximize income received.
• Data Collection and Analysis - Perform basic data entry tasks.
• Record Keeping - Record actions, activities, and basic information immediately in straightforward systems, in accordance with instructions and well-defined processes, so that information is accessible and can be checked.
• Resolving Customer Issues - Respond to basic customer issues, such as returns.
• Internal Communications - Exchange information with people by having courteous interactions with them.
• Financial Management and Control - Enter data into standard company systems, and review and verify it for accuracy.
• Personal Capability Building - Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Operational Compliance - Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Skills

Computer Skills

Data Collection and Analysis

Verbal Communication

Data Interpretation

Budget and Control

Categorizing and Classifying Info

Database Reporting

Information Retrieval

Document Management

Data Control

Numerical Skills

Review and Reporting

Financial Analysis

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Job description

RELX International in the Philippines seeks an entry-level Credit & Collections support role to handle routine credit and collections, assist with customer account management, and ensure accurate repayment processing. The position offers guided supervision and development opportunities within standard procedures.

The role emphasizes accuracy, basic data tasks, and effective communication while building functional expertise over time.