Credit Card Product Programs Lead

Bank of the Philippine Islands (BPI); Makati; On-site; PHP 2,000,000 - 2,800,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Program Manager for Product Management to oversee planning, execution, and continuous improvement of credit card product clusters and customer segment portfolios. You will align with the company strategy and collaborate with technology, marketing, sales, analytics to drive growth, profitability, and customer satisfaction.

Responsibilities include defining roadmaps, driving product features, coordinating with partners, and ensuring delivery of

Qualifications

• Bachelor’s degree in Marketing, Business, Finance, or related field.
• 2-4 years of experience in product development, loyalty, and rewards.
• Knowledge in marketing management, product management, finance, data analysis, and project management.
• Proficiency in MS Word, MS PowerPoint, and MS Excel.
• Strong skills in decision making, negotiation, communication, stakeholder management, and media proficiency.
• Creativity, resilience, adaptability, results orientation, and strong communication skills.

Responsibilities

• Drives end-to-end execution of assigned product programs, campaigns, and initiatives.
• Defines product cluster or customer segment portfolio strategy and roadmap.
• Understands customer needs, identifies market trends, and monitors competitive activity.
• Develops product features and launches projects within deadlines.
• Coordinates with internal and external partners to evaluate opportunities and partnerships.
• Owns day-to-day management and continuous improvement of program features.
• Ensures consistent delivery of customer value proposition and objectives.
• Plans product programs to achieve revenue and profitability targets.
• Provides forecasts, budgets, and sets pricing to meet financial goals.
• Identifies opportunities for product improvements and drives innovation initiatives.
• Translates business requirements into user stories, process flows, and customer journeys.
• Prepares documentation, approvals, and post-implementation reports.
• Ensures compliance with internal policies, regulatory requirements, and risk controls.
• Collaborates cross-functionally with Marketing, Sales, Analytics, Operations, and Technology.
• Escalates risks, issues, and dependencies impacting delivery.

Skills

Decision making

Negotiation

Communication

Stakeholder management

Media proficiency

Creativity

Resilience

Adaptability

Results orientation

Education

Bachelor's degree in Marketing, Business, Finance, or related field

Tools

MS Word

MS PowerPoint

MS Excel

Job description

Bank of the Philippine Islands (BPI) is seeking a Program Manager for Product Management to oversee planning, execution, and continuous improvement of credit card product clusters and customer segment portfolios. You will align with the company strategy and collaborate with technology, marketing, sales, analytics to drive growth, profitability, and customer satisfaction.

Responsibilities include defining roadmaps, driving product features, coordinating with partners, and ensuring delivery of