Credit Card Operations Leader - Automation & Compliance

Gotyme Ph; Philippines; Presencial; PHP 1.800.000 - 3.600.000; Jornada completa

Descripción de la vacante

GoTyme is recruiting a Credit Card Operations Manager in Quezon City to lead end-to-end credit card operations, including billing, reconciliation, and dispute handling, ensuring compliance with Visa scheme rules and local regulations.

You will drive efficiency through automation, build strong controls, and manage vendor partnerships while collaborating with Product, Risk, Finance, and Compliance to support portfolio growth.

Formación

• Bachelor’s degree in Finance, Accountancy, Banking, IT, Engineering, or related field.
• 6+ years in card operations, including at least 3 years in credit card ops.
• Experience in banking or debit card operations.
• Strong understanding of credit card billing cycles, revolving interest, installments, chargeback lifecycle, and scheme rules.
• Experience managing processors and vendors; strong controls/documentation mindset.
• Analytical, data-driven problem solving; capable of leading teams.

Responsabilidades

• Lead end-to-end credit card operations including issuance, activation, billing, payments, and settlements.
• Oversee reconciliations across authorization, billing, GL, and settlement accounts (T+1).
• Ensure billing accuracy, interest/fees, and refunds; manage disputes and chargebacks.
• Ensure compliance with BSP regulations, AMLA, Data Privacy Act, PCI DSS and scheme rules.
• Drive improvements in authorization rates and manage vendor governance and SLA reviews.
• Build and lead a high-performing operations team with robust SOPs and controls.

Conocimientos

Card operations

Vendor management

Regulatory compliance

Data-driven decisions

Leadership

Stakeholder management

On-call readiness

Educación

Bachelor’s degree in Finance/Accountancy/Banking/IT/Engineering

Herramientas

Billing systems

PCI DSS knowledge

Descripción del empleo

GoTyme is recruiting a Credit Card Operations Manager in Quezon City to lead end-to-end credit card operations, including billing, reconciliation, and dispute handling, ensuring compliance with Visa scheme rules and local regulations.

You will drive efficiency through automation, build strong controls, and manage vendor partnerships while collaborating with Product, Risk, Finance, and Compliance to support portfolio growth.