Credit Assistant - Cebu

The Golden Legacy Financing Corporation; Cebu City; On-site; PHP 180,000 - 280,000; Full time

Job summary

A financial services company in Cebu City is seeking a Credit Assistant to support branch credit operations and assist clients with loan inquiries. This full-time position requires excellent customer service skills and attention to detail. Responsibilities include processing loans, verifying documentation, and maintaining branch organization. Ideal for entry-level candidates looking to start a career in finance.

Qualifications

• Ability to assist in loan processing and client inquiries effectively.
• Strong attention to detail for verifying financial documentation.
• Customer service skills aligned with company standards.

Responsibilities

• Assist in branch credit operations and loan processing.
• Engage clients and manage their inquiries about loans.
• Coordinate with Head Office for loan payment processing.
• Pre-screens clients to determine financial needs, pension type and eligibility for loan applications; secures the necessary documentation to facilitate loan processing
• Conducts verification to determine clients pension status, loanable limits, and accuracy of information in submitted requirements
• Encodes loan information to database and prepares documentation to initiate the loan approval process
• Provides timely feedback to concerned parties on the status of applications to facilitate remedial action and minimize delays in processing
• Coordinates with Head Office for loan payment processing and release; facilitates loan proceeds release to borrowers; conducts necessary follow-ups to ensure timely release
• Assists the Branch Head in preparing documents/data for management reporting
• Identifies areas for process improvements aligned with customer needs and company requirements; provides input to Branch Head/Credit management
• Customer Relations Management: Engages clients and attends to inquiries according to Golden Legacy's customer service standards
• Suggests ways to improve customer service practices based on day-to-day client interactions in the branch
• Branch Administrative Management: Supports and assists in ensuring the cleanliness and maintenance of branch premises
• Maintains an inventory of office supplies and places orders when necessary
• Maintains an efficient filing system for branch documents
• Maintains a record of office expenses and provides regular reporting to Branch Head
• Processes actions needed for branch maintenance including utility payments, coordination for permits, and other requirements needed for upkeep of the branch
• Performs other duties and responsibilities that may be assigned from time to time

Job description

Join to apply for the Credit Assistant - Cebu role at The Golden Legacy Financing Corporation

Responsibilities

• Branch Credit Operations
• Assists the Branch Head in credit operations and loan processing
• Receives clients and attends to their inquiries regarding loan applications
• Pre-screens clients to determine financial needs, pension type and eligibility for loan applications; secures the necessary documentation to facilitate loan processing
• Conducts verification to determine clients pension status, loanable limits, and accuracy of information in submitted requirements
• Encodes loan information to database and prepares documentation to initiate the loan approval process
• Provides timely feedback to concerned parties on the status of applications to facilitate remedial action and minimize delays in processing
• Coordinates with Head Office for loan payment processing and release; facilitates loan proceeds release to borrowers; conducts necessary follow-ups to ensure timely release
• Assists the Branch Head in preparing documents/data for management reporting
• Identifies areas for process improvements aligned with customer needs and company requirements; provides input to Branch Head/Credit management
• Customer Relations Management: Engages clients and attends to inquiries according to Golden Legacy's customer service standards
• Suggests ways to improve customer service practices based on day-to-day client interactions in the branch
• Branch Administrative Management: Supports and assists in ensuring the cleanliness and maintenance of branch premises
• Maintains an inventory of office supplies and places orders when necessary
• Maintains an efficient filing system for branch documents
• Maintains a record of office expenses and provides regular reporting to Branch Head
• Processes actions needed for branch maintenance including utility payments, coordination for permits, and other requirements needed for upkeep of the branch
• Performs other duties and responsibilities that may be assigned from time to time

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance