Credit and Sales Controller

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 720,000; Full time

Job summary

Hammerjack Pty Ltd, a dynamic business services firm, seeks a skilled Credit Controller to manage debts and optimize collections. You will establish credit risk guidelines, analyze delinquent accounts, and coordinate with senior management on credit decisions.

The role includes supervising 2–3 AR staff and producing regular receivables reports. Ideal candidates have a Bachelor’s in Finance or related field, 5+ years in credit and collection, strong Excel skills, and excellent negotiation

Qualifications

• Bachelor's/College degree in Finance/Accountancy/Banking or equivalent.
• At least 5 years in Credit & Collection Management.
• Experience supervising 2–3 direct reports.
• Proficient with Excel and accounting software.

Responsibilities

• Create a credit risk environment aligned with established guidelines.
• Develop sound credit policies and assess account risk.
• Analyze delinquent accounts and report high-risk cases with resolutions.
• Reconcile transactions to maintain accurate receivables.
• Review credits and adjustments per policy limits.
• Monitor AR reports and aging; provide timely updates.

Skills

credit and collection management

accounts receivable

Collection And Recovery

Education

Bachelor's degree in Finance/Accountancy/Banking or equivalent

Tools

Microsoft Excel

Accounting software

Job description

The credit controller is responsible for managing the debts of a business. They are accountable for recovering any unpaid money that is owed to an organisation from other businesses (commercial collection) or from individuals (consumer collection).

JOB PROFILE :

• Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines
• Assist in developing sound, acceptable credit policies
• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution
• Reconcile transactions and balances to maintain accurate accounts
• Review credits and adjustments to client accounts within company policy limits as defined in Right Client Right Terms (RCRT) framework, Delegation Matrix and other relevant information.
• Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents
• Submit requests to senior management and supporting documentation for accounts requiring credit lines
• Maintain bad debt and bad debt recovery records
• Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures in a timely manner
• Weekly update of AR reports
• Monthly AR Aging Report
• Monthly Adjustment Report
• Identify problem accounts and provide regular updates of receivables to management
• Assist in negotiation of payment programs with delinquent customers
• Identify accounts requiring legal action and coordinate with the Internal control team with appropriate action
• Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate
• Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds
• Generates legal documents such as accountable forms used in the credit function
• Supervision of correct issuance of Statement of Accounts to clients
• Responsible to ensure uninterrupted process flow related to order confirmation, invoice printing, assembling & consolidating billing support documents done by AR Analysts.
• Supervision of 2-3 direct reports

Requirements:

• Candidate must possess at least a Bachelor's/College Degree, Finance/Accountancy/Banking or equivalent.
• Required skill(s): credit and collection management, accounts receivable, Collection And Recovery
• Minimum of 5 years working experience in Credit & Collection Management
• At least two (2) years of working experience under a similar role
• At least two (2) years of supervisory experience
• Detail oriented with ability to isolate root cause of issue and generate key guidelines and policies that address problem
• Competence in Microsoft Excel and accounting software programs is an advantage.
• Calm, confident manner to handle potentially uncomfortable conversations.
• Exhibit accuracy and ability to analyze receivable history
• Strong communication, interpersonal and leadership skill
• Must have excellent negotiation and problem-solving skills
• Must be willing to attend Onsite interview