Credit and Collections Associate Manager

Healthway QualiMed Hospital San Jose del Monte; San Jose del Monte; On-site; PHP 240,000 - 360,000; Full time

Job summary

Healthway QualiMed Hospital San Jose del Monte is seeking an experienced Section Administration & Management professional to supervise daily operations, validate billing, and drive quality and customer service standards.

You will oversee staff, monitor accounts receivable, ensure adherence to 5S and internal policies, and participate in meetings while upholding the CORE Values.

Responsibilities

• Supervise the day-to-day operations of the section and effectively manage assigned staff.
• Review and validate HMO and corporate billing claims to ensure accuracy and completeness.
• Validate reports and payment requests prepared by staff prior to pre-audit.
• Monitor accounts receivable and implement measures to improve collection timelines.
• Ensure timely resolution and reduction of overdue accounts, denied claims, short payments, and underpayments.
• Monitor departmental performance and ensure achievement of established goals and targets.
• Ensure compliance with 5S, internal quality standards, customer service standards, policies, and procedures.
• Review and approve collaterals prior to release.
• Monitor departmental supplies and ensure proper inventory and utilization.
• Maintain accountability for equipment and other resources assigned to the department.
• Promote excellent customer service and proactively address concerns to minimize customer complaints.
• Ensure proper implementation of company policies, procedures, rules, regulations, and agreements.
• Participate in official meetings and other organizational activities.
• Demonstrate and promote the company’s CORE Values in daily operations and interactions.
• Perform other related duties and responsibilities as assigned by the immediate superior.

Job description

Section Administration & Management

• Supervise the day-to-day operations of the section and effectively manage assigned staff.

• Review and validate HMO and corporate billing claims to ensure accuracy and completeness.

• Validate reports and payment requests prepared by staff prior to pre-audit.

• Monitor accounts receivable and implement measures to improve collection timelines.

• Ensure timely resolution and reduction of overdue accounts, denied claims, short payments, and underpayments.

• Monitor departmental performance and ensure achievement of established goals and targets.

• Ensure compliance with 5S, internal quality standards, customer service standards, policies, and procedures.

• Review and approve collaterals prior to release.

• Monitor departmental supplies and ensure proper inventory and utilization.

• Maintain accountability for equipment and other resources assigned to the department.

• Promote excellent customer service and proactively address concerns to minimize customer complaints.

• Ensure proper implementation of company policies, procedures, rules, regulations, and agreements.

• Participate in official meetings and other organizational activities.

• Demonstrate and promote the company’s CORE Values in daily operations and interactions.

• Perform other related duties and responsibilities as assigned by the immediate superior.